At Modest Bath, we are committed to offering high-quality bathroom fixtures and accessories designed for lasting performance and style. We proudly stand behind the products we carry and partner only with manufacturers who share our dedication to quality and customer satisfaction.
General Warranty Coverage
All products purchased from Modest Bath are covered by the individual manufacturer’s warranty. Warranty periods and coverage vary by product type and brand. Please refer to the product page or included documentation for exact terms.
What’s Covered
Most manufacturer warranties cover defects in materials or workmanship under normal residential use for the duration specified. This typically includes:
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Structural integrity
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Manufacturing defects
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Finish quality (e.g., peeling, cracking, or fading)
What’s Not Covered
Warranties generally do not cover:
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Normal wear and tear
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Damage from improper installation or maintenance
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Commercial use (unless specified)
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Accidental damage, misuse, or abuse
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Unauthorized modifications or repairs
Filing a Warranty Claim
To initiate a warranty claim, please email us at support@modestbath.com with the following:
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Order number
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Description of the issue
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Photos of the product and defect
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Proof of purchase
Our customer support team will coordinate with the manufacturer on your behalf and assist you through the resolution process. Some claims may require product return or inspection.
Return or Replacement Policy
Approved claims may be resolved through repair, replacement, or store credit, depending on the manufacturer’s policy. Shipping charges for returned or replacement items may vary and are determined by the manufacturer.
Branded Warranty Information
Warranty details for specific brands carried by Modest Bath will be listed here as our catalog grows. Please check individual product listings for the most accurate brand-specific information.
Customer Support
For warranty inquiries or additional assistance, contact us:
support@modestbath.com
(833) 208-6896
119 Boston Tpke, Shrewsbury, MA 01545